Effective Date: October 15, 2026

Welcome to Cleaning Queen in Action. By scheduling or using our cleaning services, you agree to the following terms and conditions.

1. Cleaning Services

Cleaning Queen in Action provides residential and commercial cleaning services, including regular cleaning, deep cleaning, move-in and move-out cleaning, office cleaning, and post-construction cleaning.

Services are performed according to the cleaning package and scope agreed upon with the customer.

2. Scheduling and Appointments

We offer weekly, biweekly, monthly, and one-time cleaning services, subject to availability.

Customers will receive appointment confirmations and reminders when they have agreed to receive such communications.

Recurring cleaning prices may change if scheduled services are skipped, postponed, or significantly delayed.

3. First-Time Cleaning

First-time appointments may require a deep cleaning before regular maintenance cleaning services begin. Pricing will be confirmed in the customer's approved estimate.

4. Cancellation Policy

We require at least 24 hours' notice for appointment cancellations or rescheduling.

Cancellations made with less than 24 hours' notice are subject to a cancellation fee equal to 50% of the scheduled cleaning service price.

5. Payments

Payment is due according to the terms provided in the customer's invoice or approved estimate.

Additional services or changes to the original scope of work may result in additional charges, which will be communicated to the customer.

6. Property Damage and Liability

Cleaning Queen in Action is insured and committed to providing professional cleaning services.

We are not responsible for damage caused by pre-existing conditions, improperly secured fixtures, worn surfaces, or items not disclosed before service, to the extent permitted by applicable law.

Customers must report any suspected damage within 24 hours after the cleaning service so that we can promptly review the concern.

7. SMS Messaging Terms

By providing your mobile phone number and expressly opting in to receive SMS communications from Cleaning Queen in Action, you agree to receive service-related text messages, including appointment confirmations, cleaning reminders, scheduling updates, and customer service communications.

Message frequency varies based on your appointments and service needs.

Message and data rates may apply.

Reply STOP to unsubscribe from text messages at any time.

Reply HELP for assistance or contact us at (936) 445-8971.

SMS consent is not a condition of purchasing our cleaning services.

We do not sell or share SMS opt-in information or consent with third parties or affiliates for marketing or promotional purposes.

For additional information about how we handle personal information, please review our Privacy Policy:

https://cleaningqueeninaction.com/privacy-policy

8. Customer Responsibilities

Customers are responsible for providing safe access to the property, securing pets when necessary, and notifying our team of delicate items, damaged surfaces, or special cleaning instructions before service.

9. Changes to Terms

Cleaning Queen in Action reserves the right to update these Terms and Conditions. Updated terms will be posted on our website.

10. Contact Information

Cleaning Queen in Action

Conroe, Texas

Phone: (936) 445-8971

Website: https://www.cleaningqueeninaction.com text here

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Terms and conditions

Please review our terms and conditions to understand our cleaning services, scheduling, cancellations, and customer policies.

Cleaning Service Terms & Conditions